Last Updated: 25th April 2024
1. Introduction
This Privacy Policy outlines how Avents Safaris collects, uses, and protects the personal information of our customers and website visitors. By using our services or visiting our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
– Personal Information: When you book a safari or tour with us, we collect personal information such as your name, email address, phone number, and physical address.
– Payment Information: We collect payment information like credit card details to process bookings securely.
– Travel Details: We may collect additional information related to your safari or tour, including travel preferences, dietary restrictions, emergency contacts, and passport details.
– Website Usage Data: We collect data about your interactions with our website, such as IP address, browser type, pages visited, and referring URL.
3. How We Use Your Information
– Booking and Communication: We use your personal information to process bookings, coordinate safaris and tours, and communicate with you about your trip.
– Marketing: With your permission, we may send you emails about our tours, special offers, and other relevant information.
– Customer Support: We use your information to respond to inquiries, provide customer service, and address your concerns.
– Analytics: We may use website usage data to analyze and improve our website and marketing efforts.
4. Information Sharing
– Third-Party Service Providers: We may share your information with third-party service providers such as hotels, transportation companies, or guides to facilitate your safari or tour.
– Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or to protect our rights and safety.
5. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet-based service can be completely secure, so please be aware of this when submitting personal information online.
6. Your Rights
You have the right to access, update, or request the deletion of your personal information. You may also choose to opt out of marketing communications at any time. To exercise these rights, contact us using the contact information provided below.
7. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental consent.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services indicates your acceptance of any changes to this policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, or if you’d like to exercise your data rights, please contact us at info@aventssafaris.com
10. Agreement
By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.